Ⅰ How our company handles personal information

TOKYU LAND CORPORATION (hereinafter referred to as ``the Company'') recognizes the importance of customers' personal information and treats it with care, and strives to provide better products and services at Shibuya Sakura Stage (hereinafter referred to as ``this facility''). We will promote the following initiatives and responsibly protect our customers' personal information.

1. Compliance with laws and regulations

Our company complies with the Personal Information Protection Act and other related laws and guidelines.

2. Internal structure

Regarding the handling of personal information and systems, our company will formulate internal regulations and rules necessary for each business, as well as establish an organization such as appointing a manager for each department, and build a system to comply with the protection of personal information.

3. Acquisition of personal information

When our company acquires personal information from customers, we will clearly state the purpose of use and acquire it to the extent necessary to achieve that purpose.

4. Use of personal information

When we use your personal information, we will only use it within the scope of the purpose of use, and will not use it for purposes beyond that purpose. Please refer to II below for details on the purpose of use.

5. Joint use of personal information

The Company may share personal information received from customers with Tokyu Fudosan Holdings Group companies, etc. If you wish to suspend use, please contact the inquiry desk listed in V below.

6. Restrictions on provision to third parties

Our company will not provide or disclose your personal information to any third party without your consent, unless we have obtained your consent in advance or are required to do so by law. For details on third-party provision, please refer to III below.

7. Disclosure of personal information, correction, addition or deletion of contents, suspension of use, deletion

If a customer requests confirmation or correction of their personal information held by our company, we will respond promptly within reason and necessary. Please note that during various procedures, we may ask you to confirm your identity. Please note that you may be charged a handling fee. Please refer to Ⅴ below for inquiries regarding confirmation and correction of personal information.

8. Ensuring accuracy

Our company will take appropriate measures to keep customers' personal information accurate and up-to-date.

9. Safety management measures

Our company strictly manages customers' personal information and takes preventive and safety measures against unauthorized access, loss, destruction, falsification, leakage, etc.

10. Internal training

Our company provides education and training on personal information protection to employees and ensures that the contents are thoroughly known throughout the company.

11. Supervision of subcontractors

When we use customers' personal information, we may entrust it to a third party within the scope of legitimate use. We require and supervise subcontractors to strictly manage personal information.

12. Continuous review of internal structure

Our company will continuously review and improve the regulations regarding the handling of personal information and the organizational structure for implementing them to ensure that they are effectively and appropriately operated.

13. About the use of cookies

This website may send information called cookies to users' computers in order to provide services to users who view it and to verify traffic information. This information is stored on your computer's hard disk or memory.

14. Disclaimer

Although this website contains links to external websites, we are not responsible for the content of external websites regarding the protection of personal information, etc.

15. Regarding deletion of personal information

If we determine that we no longer need to hold your personal information, we will delete your personal information. Regarding deleted personal information, we will not be able to respond to requests for information disclosure, correction, or suspension of use.

Ⅱ Purpose of use of personal information

Our company uses personal information obtained from customers for the following purposes.

1. Events, sales, product information, questionnaires, content related to the app, troubles with purchased items, purchase amounts and grants from the Company, the management company to which the Company outsources the management of this facility, and stores opening at this facility. We will contact you by phone, including information on point differences, events, sales, product information, etc. (which may include advertising and promotions) of stores opening in this facility and businesses of Tokyu Fudosan Holdings Group companies listed in III. To send information by email to a computer or mobile phone, or by mailing an envelope or postcard. Please note that information sent via email to your computer or mobile phone will only be sent by our company or the operating company of this facility.

2. To conduct customer trend analysis or product development research and analysis regarding this facility, each store located in this facility, and the products, services, and campaigns handled by this facility and the operating company of this facility.

3. Regarding the following businesses conducted by the Company and the Tokyu Fudosan Holdings Group companies listed in III, sales activities such as sending out direct mail about products, services, and campaigns, solicitation by telephone, e-mail, etc., and sales of goods; To conduct administrative procedures related to contracts, market trend analysis, customer trend analysis, research and analysis of product development, etc.

Real estate sales business / Real estate sales agency / brokerage / consulting business / Real estate rental business / Real estate appraisal business / Real estate management business / Real estate specified joint venture / Manufacturing and sales of construction materials / Construction contract business / Commercial facility management business / Management of sports facilities such as golf courses, ski resorts, and sports clubs / Resort membership and golf membership sales / Accommodation / Tourist facility management / Elderly facility management / Insurance intermediary agency / Cable broadcasting / Telecommunications and information provision and processing service business / money lending business / Type 2 financial instruments transaction business as defined in the Financial Instruments and Exchange Act, investment advisory / agency business / investment in specific purpose companies, special purpose companies, real estate investment trusts, investment interests Buying and selling/Development and sale of computer software/Various product retail business, processing and sales of food and beverages/Food and beverage business/Security business/All businesses incidental to the above items

The above businesses may be added, revised or abolished.

4. To provide information regarding the operation of this facility (notification of changes in business hours, etc.).

5. For the performance of our obligations, the exercise of our rights, and other related responses.

6. We use cookies, IP addresses, advertising identifiers, etc. (hereinafter referred to as "cookies, etc.") to acquire and analyze customer preferences, browsing history on websites and smartphone apps, location information, attributes, etc. We will deliver advertisements from Tokyu Fudosan Holdings Group companies, etc. according to each customer's individual usage, change the information displayed on websites and smartphone apps, etc., and make other services more satisfying to our customers. so as to improve.
In addition, for the above analysis, third parties may refer to information collected using cookies, etc. regarding customer preferences, browsing history on websites and smartphone apps, location information, attributes, etc.

7. To provide information to third parties to the extent necessary to achieve each of the purposes listed in 1 to 6 above.
For details on third-party provision, please refer to III below.

Ⅲ Provision of personal information to third parties

The Company will provide customer support to each store operating in this facility as well as to third parties such as Tokyu Fudosan Holdings Group companies (https://www.tokyu-fudosan-hd.co.jp/about/group/). Personal information (name, address, telephone number, email address, etc.) may be provided electronically or in a printed list. You can check each store opening at this facility from each facility page at https://www.shibuya-sakura-stage.com/.

Additionally, this website uses third-party services to obtain and analyze customer preferences, browsing history on websites and smartphone apps, location information, attributes, etc. In order to use the third party's services, we will provide your personal information to the third party based on your consent.
Furthermore, at the customer's request, the provision of personal information to the above-mentioned third parties can be stopped.

Ⅳ Procedures for information disclosure, correction, suspension of use, etc. regarding personal information

1. The management company that operates and manages this facility will manage personal information held by our company, as well as procedures for information disclosure, correction, and suspension of use.

2. Procedures for requesting notification of purpose of use, disclosure of personal information, and disclosure of records provided to third parties (hereinafter collectively referred to as "information disclosure")

Upon request from the customer, we will respond to requests for information disclosure using the following methods.

① For information disclosure, please contact the inquiry desk listed in V below and apply.

②After receiving your application, it will take at least two weeks for us to respond.

③In cases where it is determined that there is a hindrance to the execution of our business, we may restrict information disclosure.

3. Request procedure for correction, suspension of use, and suspension of provision to third parties of information
Upon request from the customer, we will accept requests for information correction, suspension of use, and suspension of provision to third parties using the following methods.

①When requesting correction of information or suspension of use, please contact the inquiry desk listed in V below, and we will process your request after verifying your identity. If we cannot confirm your identity, we may decline your request.

② If it is determined that there is a problem with our company's business operations, we may restrict the correction or suspension of use of the information to the extent that it does not violate the law or our purpose of use.

Ⅴ Contact point for inquiries regarding disclosure, modification, and suspension of use of personal information and personal information

Please contact the inquiry desk separately listed at https://www.shibuya-sakura-stage.com/.